Terms & Conditions

Welcome to the website of perfumefiesta.com. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern your visit yo the site.

All users who are minors in the jurisdiction in which they reside (generally under the age of 18) are not permitted to register for the Website or use the Website Services.


The term "Perfume Fiesta" or 'us' or 'we' refers to the owner of the website whose office is 2000 rue Dandurand #110 Montreal, QC H2G 1Y9 Canada. The term 'you' refers to the user or viewer of our website.

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Stock photos used may not be up to date. Packaging of the product you receive may be different than shown, but will be as described / sizes will be that of ML standards.
    • Our software converts metric to imperial weights. Unless product was manually entered into the database 100 ml will post as 3.4 oz and may be shown on box as 3.3 oz. This applies to all sizes.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Unless you are an approved affiliate -- You may not create a link to this website from another website or document without our prior written consent.

Purchases

Company bills you through an online billing account for purchases of products. You agree to pay Company all charges at the prices then in effect for the products you or other persons using your billing account may purchase, and you authorize Company to charge your chosen payment provider for any such purchases. Posted prices do not include sales tax, which will be charged to you when applicable. Company reserves the right to correct any errors or mistakes in pricing that it makes even if it has already requested or received payment. Products purchased or otherwise provided through the Website, including samples and gift items, are for personal use only and are not for resale. All purchases are subject to Company policies and procedures relating to processing, shipping and handling, returns and exchanges set forth in this Agreement and on the Website.

Returns Conditions

Following are the conditions that apply to returns of products:

  • In order to return merchandise, you must obtain an RMA (Return Merchandise Authorization) number from our customer care department.
  • RMA will provide you with an RMA number and return address.We are not responsible in the event that returned packages are lost, stolen, or mishandled.
  • Refunds will only be issued in the same form as was used for payment.
  • You may return any unopened merchandise (except *Skincare and Hair Care items) in its original condition, including original packaging and packing slip within 30 days of receipt using a mailing method that allows for shipment tracking and you will receive a full refund less shipping.
  • We cannot accept items for return that have been opened or used.
  • Any shipping cost you incur to return the product to us will not be refunded.
  • Shipping cost is non-refundable for undelivered, unclaimed or returned packages, unless we made an error.
  • We reserve the right to refuse to refund or exchange any product that does not meet the above requirements.

* We do not offer refunds or exchanges on Skincare or Hair Care items due to health reasons. Please make your selections carefully.

Gift Certificates

Perfume Fiesta Gift Certificate can be used as payment for purchases of any items on perfumefiesta.com. No Expiration date. Voucher code delivered to the recipient of the Gift Certificate by email must be entered at checkout. Each purchase will be deducted from the balance of the Gift Certificate. Only one Gift Certificate may be used per order. Perfume Fiesta Gift Certificates are non-refundable and cannot be returned or exchanged and cannot be redeemed for cash unless required by law. Perfume Fiesta and its affiliates will not be responsible for lost or stolen Gift Certificates. The use of Perfume Fiesta Gift Certificates online is subject to Perfume Fiesta Terms & Conditions and Privacy Policy.

Refusal of Orders

We reserve the right to cancel any order or part of an order, or refuse service to anyone for any reason. Such reasons may include, but are not limited to, unauthorized coupon use, product availability, and price discrepancy.

User Representations

Regarding Your Registration

By using the Our Services, you represent and warrant that:

  • all registration information you submit is truthful and accurate;
  • you will maintain the accuracy of such information;
  • you will keep your password confidential and will be responsible for all use of your password and account;
  • you are not a minor in the jurisdiction in which you reside; and
  • your use of Our Services does not violate any applicable law or regulation.
You also agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the Website’s registration form and (b) maintain and promptly update registration data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or Company has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Company has the right to suspend or terminate your account and refuse any and all current or future use of the Website (or any portion thereof).

User Comments, Feedback and Other Submissions

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback or other information about the Website or Our Services ("Submissions") provided by you to Company are non-confidential and Company (as well as any designee of Company) shall be entitled to the unrestricted use and dissemination of these Submissions for any purpose, commercial or otherwise, without acknowledgment or compensation to you.

Term and Termination

This Agreement shall remain in full force and effect while you use the Website or are otherwise a user or member of the Website, as applicable. You may terminate your use or participation at any time, for any reason, by following the instructions for terminating user accounts in your account settings.

WITHOUT LIMITING ANY OTHER PROVISION OF THIS AGREEMENT, COMPANY RESERVES THE RIGHT TO, IN COMPANY’S SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE WEBSITE TO AND THE COMPANY SERVICES, ANY PERSON FOR ANY REASON OR FOR NO REASON AT ALL, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY OR COVENANT CONTAINED IN THIS AGREEMENT, OR OF ANY APPLICABLE LAW OR REGULATION, AND COMPANY MAY TERMINATE YOUR USE OR PARTICIPATION IN THE WEBSITE AND THE COMPANY SERVICES, DELETE YOUR PROFILE AND ANY CONTENT OR INFORMATION THAT YOU HAVE POSTED AT ANY TIME, WITHOUT WARNING, IN COMPANY’S SOLE DISCRETION.

In order to protect the integrity of the Website and Our Services, We reserve the right at any time in ours sole discretion to block certain IP addresses from accessing the Website Company Services.Any provisions of this Agreement that, in order to fulfill the purposes of such provisions, need to survive the termination or expiration of this Agreement, shall be deemed to survive for as long as necessary to fulfill such purposes.

Modifications

To Agreement

- We may modify this Agreement from time to time. Any and all changes to this Agreement will be reflected on the Website and revisions will be indicated by date. You agree to be bound to any changes to this Agreement when you use Our Services after any such modification becomes effective. Company may also, in its discretion, choose to alert all users with whom it maintains email information of such modifications by means of an email to their most recently provided email address. It is therefore important that you regularly review this Agreement and keep your contact information current in your account settings to ensure you are informed of changes. Modifications to this Agreement shall be effective thirty (30) days after being posted (or after other notification method used by Company) but shall not apply retroactively. Additionally, modifications made to this Agreement applicable to dispute resolution shall not apply to disputes arising prior to the effective date of the modification.

To Services

- Company reserves the right at any time to modify or discontinue, temporarily or permanently, the Company Services (or any part thereof) with or without notice. You agree that Company shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Company Services.

Product Related Terms

Understanding & Acceptance:

We use the verbiage "perfume" and "cologne" throughout this website in the generic sense.

  • Any fragrance for a woman or man may be referenced by either word and apply to either a man or woman. Usually we refer to "perfume" as being for women and "cologne" as being for men.
  • Product categories reflect this verbiage use as Women's Perfume and Men's Cologne.
  • The product page will have the description of the product you will receive. Please read the description carefully.
  • What's The Difference?
    • Perfume or Parfum - also referred to as perfume extrait or pure perfume - is the most concentrated formulation and is usually the most expensive. It contains 15-30% aromatic compounds. Due to its high amount of aromatic compounds - it also tends to last the longest when applied to the skin. It is usually sold in small bottles of 1 ounce or less and is also manufactured in the form of a solid.
    • Eau de Parfum (EDP) - also called Eau de Perfume or EDP, is the second most concentrated formula, and one of the most popular purchases. It consists of 10-15% aromatic compounds.
    • Eau de Toilette (EDT) - is a very popular choice, and is less expensive than the perfume or parfum formulations, although its scent will not last as long when applied to the skin. Eau de Toilette contains 5-20% aromatic compounds.
    • Cologne/ Eau de Cologne (EDC) - is a generic term that defines a class of scented formulations by its typical concentration of about 2-5%. Cologne products are available for either men or women.
    • Aftershave (AS or A/S) - is sometimes mistaken for cologne and is actually a formula containing moisturizer, an antiseptic agent, and perfume (fragrance). In addition, aftershave can be a gel, lotion, or liquid. Some companies are labeling their Aftershave products as Cologne Aftershave.

Additional Notes & Disclosures:

  • If the UPC codes or any other tracking codes are missing, altered or defaced from any product box or bottle, it was not done by the manufacturer and occurred in the supply chain after it left the manufacturer.
  • Testers, samples, mini products may be stamped or labeled Not For Individual Resale (or similar verbiage). The same may be applied to products that are the result of a broken gift set. We purchase the excess inventory at substantial discounts and pass the savings on to you. There are no laws preventing the sale of such.

Disputes

All questions of law, rights, and remedies regarding any act, event or occurrence undertaken pursuant or relating to this Website or the Company Services shall be governed and construed by the laws of the Province of Quebec and the laws of Canada, excluding such state’s conflicts of law rules.

Corrections

Occasionally there may be information on the Website that contains typographical errors, inaccuracies or omissions that may relate to service descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies or omissions and to change or update the information at any time, without prior notice. We reserve the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions (including after an order has been submitted).

Disclaimers

TO THE FULLEST EXTENT PERMITTED BY LAW, COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE WEBSITE AND THE COMPANY SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. COMPANY MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THIRD PARTY CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THIS WEBSITE AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (A) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (B) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF OUR WEBSITE SERVICES, (C) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (D) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE WEBSITE, (E) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE WEBSITE BY ANY THIRD PARTY, AND/OR (F) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE WEBSITE. COMPANY DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE WEBSITE OR ANY HYPERLINKED WEBSITE OR FEATURED IN ANY BANNER OR OTHER ADVERTISING. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.

The Company reserves the right to change any and all content, software and other items used or contained in the Website and any Company Services offered through the Website at any time without notice.

Limitations of Liability

IN NO EVENT SHALL COMPANY OR ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT DAMAGES ARISING FROM YOUR USE OF THE WEBSITE OR COMPANY SERVICES, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, COMPANY’S LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO COMPANY FOR THE COMPANY SERVICES DURING THE PERIOD OF 3 MONTHS PRIOR TO ANY CAUSE OF ACTION ARISING.

In order to resolve a complaint regarding our services or to receive further information regarding use of our services, please contact us.

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