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Customers may return any unopened merchandise* in its original condition, including original packaging within 30 days of receipt and you will receive a full refund less shipping.
We cannot accept items for return that have been opened or used.
Each package and their contents are triple-checked for quality control and packed to ensure that they arrive safely. In the case of a delivery of an incorrect item or an item in damaged condition, please contact us as soon as possible. In the case of a damaged product, please include relevant photos as they will help us clear the issue faster with our delivery service.
Free Returns in USA and Canada. Simply contact us for a return label. Orders can be returned up to 30 days after the ship date for a full refund minus shipping charges.
You can expect a refund within one billing cycle of our receiving your returned product. If shipping was free for your order it will be deducted from the credit we apply to your credit card.
* Please note, we do not accept returns for skincare and hair products due to health reasons, please make your selections carefully.
Shipping cost is non-refundable for undelivered, unclaimed, returned and refused packages, unless we made an error.