Delivery Information

Shipping Information

  • We ship only to the 48 contiguous states in the USA and Canada.
  • In order to provide our customers with the fastest shopping experience, our systems are automated and therefore orders cannot be cancelled after they are placed.
  • Most orders ship within one business day.
  • Standard Ground U.S. Shipping (2-8 business days) or Canada Ground Shipping (3-10 business days).
  • U.S. orders will be shipped via UPS, FedEx, DHL, or U.S. Postal Service. Most packages arrive within 2-8 business days.
  • Canada orders will be shipped via Canada Post. Most packages arrive within 3-10 business days. Most small orders arrive duty free, however you may be subject to import duties and taxes. Charges for customs clearance must be paid by you. Unfortunately, we have no control over these charges.

FREE USA Standard Shipping for Orders Over US $99.00

  • Free shipping offer valid for orders shipping within the 48 contiguous states.
  • The $99.00 total is calculated on the total order AFTER any promotion, coupon deductions.

FREE Canada Standard Shipping for Orders Over US $120.00

  • Free shipping offer valid for orders shipping within Canada.
  • The $120.00 total is calculated on the total order AFTER any promotion, coupon deductions.

Standard FLAT RATE Shipping All Other Orders

  • US$5.95 charge for all U.S. orders under US$99.00.
  • US$9.95 charge for all Canada orders under US$120.00.

Delivery Time

  • Standard Ground U.S. Shipping (Usually, 2-8 business days)
  • Delivery times may vary depending upon the items ordered.
  • Times also vary depending upon whether the billing and shipping information are accurate.
  • Delivery times may be delayed due to poor weather and other factors out of our control.
  • You can expect delivery times to be a little slower during peak holiday seasons.

DOT Restrictions On Air Shipping

  • Restricted items include: Aerosol-type products, pressurized spray cans, such as: hair spray and shaving cream.
  • In compliance with DOT rules restricted items require ground-only delivery.
  • PerfumeFiesta.com does not ship DOT-restricted items to Alaska, Hawaii, Puerto Rico, APO/FPO/DPO or any underlying U.S. Territories.

Return Policy

Customers may return any unopened merchandise* in its original condition, including original packaging within 30 days of receipt and you will receive a full refund less shipping.

We cannot accept items for return that have been opened or used.

Each package and their contents are triple-checked for quality control and packed to ensure that they arrive safely. In the case of a delivery of an incorrect item or an item in damaged condition, please contact us as soon as possible. In the case of a damaged product, please include relevant photos as they will help us clear the issue faster with our delivery service.

Free Returns in USA and Canada. Simply contact us for a return label. Orders can be returned up to 30 days after the ship date for a full refund minus shipping charges.

You can expect a refund within one billing cycle of our receiving your returned product. If shipping was free for your order it will be deducted from the credit we apply to your credit card.

* Please note, we do not accept returns for skincare and hair products due to health reasons, please make your selections carefully.

Shipping cost is non-refundable for undelivered, unclaimed, returned and refused packages, unless we made an error.

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